Policyholders, We’re Not Here
to Penalize — We’re Here to Protect.
Thompson Inspections partners with your insurance carrier or broker to provide a loss control survey — a standard step designed to make sure your policy coverage matches your property and to help prevent future loss.
Why You’re Being Contacted
Your insurance carrier or broker has requested an on-site inspection to confirm property conditions, safety measures, and potential risks.This helps them:
- Verify that your coverage is accurate.
- Identify any minor issues before they become costly problems.
- Ensure your property stays insurable and well-protected.
These inspections are routine, preventive, and beneficial — for you and your insurer.
What to Expect During Your Inspection
When your inspection is scheduled, one of our field inspectors will:Verify that your coverage is accurate.
- Confirm your appointment time and answer any questions you have.
- Conduct a brief on-site visit — typically 5-20 minutes for most properties.
- Take photos and notes to document property conditions (inside and outside if applicable).
- Share the findings with your insurance carrier or broker.
We’re respectful of your time and property, and we always communicate clearly so you know what to expect.
Frequently Asked Questions
Q: Will this raise my insurance premium?
A: No. Our role is to provide a clear picture of your property so your carrier can ensure your coverage matches your risk — not to raise your rates.
Q: Do I need to do anything to prepare?
A: Just make sure we can safely access all areas of the property. If it’s a business, please have someone available to walk us through key spaces.
Q: Who will contact me?
A: A Thompson Inspections team member will reach out directly by phone or email to schedule your appointment.
Q: What if I can’t make the scheduled time?
A: No problem — we’ll work with you to reschedule at a time that fits your schedule.
Q: Will I get a copy of the report?
A: Reports are submitted directly to your insurance carrier or broker, but you can always contact them for a summary of findings.